Former Server Arrested for Stealing Customers' Credit Card Numbers
Michael Singer, 46, faces eight felony charges and two misdemeanor charges after customers at the Neptune Bar & Grille in Gulfport reported someone using their credit and debit cards numbers.
According to Gulfport Police reports at least four people were victims of identity theft when a former employee of the Neptune Bar & Grille in Gulfport used their credit and debit card numbers to withdraw cash and purchase services such as bus passes and airline tickets. Sgt. Robert Burkhart with the Gulfport Police Department says more charges could be filed if more victims come forward.
Michael Singer, 46, was arrested on Sunday April 17, 2011, for several charges including forgery of a credit card, fraudulent use of a credit card, retail theft and resisting without violence. Singer was taken into custody after officers went to his residence in Gulfport, knocked on the door and talked to a roommate, at which time Singer jumped out a window and ran from officers. He was found hiding inside a garbage can not far from the residence. Officers first tried to make contact with Singer on Sunday (evening) April 12, 2011, at the restaurant, but Singer left suddenly through the back of the business.
According to police reports a customer contacted management at the Neptune Bar & Grille on Sunday (afternoon) April 12, 2011, regarding additional charges on a credit card. The manager of the restaurant researched the transactions and linked the claims to (then employee) Michael Singer. The manager contacted and reported the information to officials on April 12, 2011. Further investigation revealed three more customers with fraudulent charges, totaling four persons and one business (Neptune Bar & Grille) named as victims in the report.
Recorded receipts associated with the fraudulent charges are dated between April 9 - April 12. Among the items purchased were nearly $450 worth of bus passes and nearly $475 for two plane tickets to Texas. One plane ticket in Singer's name had a departure date of April 13, 2011. According to police reports Singer did not make that flight.
Sgt. Burkhart says Singer is a "career offender" and "may get some significant prison time for this." Singer is being held in the Pinellas County Jail on a total of $17,000 in bonds for the charges. Click here to view the Pinellas County Sheriff's Office Charge Report including charges and bond amounts.
Sgt. Burkhart encourages anyone who visited and used a credit or debit card at the restaurant lately to review bank statements for any discrepancies. If you believe you've been a victim of identity theft, you're asked to call the Gulfport Police Department's non-emergency line at (727) 893-1030.
For more information about identity theft protection, check out the Federal Trade Commission's website. Learn more about the four steps you should take if you become a victim of identity theft from the Federal Trade Commission.
Nancy Kelley
8:29 am on Wednesday, April 27, 2011
Gulfport DESERVES better than this! I am a customer of Neptune and I believe that Gus and Todd are very good people. That said we need to insist on accountability . This man has a record going back to 2006. A habitual offender of forgery, grand theft, drugs and counterfiet.
This information is public record and is available to anyone hiring or renting to a person. He should not have been hired at all! Check the records and I would suggest drug testing as well. We should not have to fear identity theft when we go out to dine!
All restaurants should be held accountable for the character of their employees.
He did wait on me, and did not return my $9.00 in change, I had to request it,
and he was real agitated that I did. His intentions were to steal it. The next time he waited on me he gave me 10 pennies in my change-to get even for asking for my money back.
Why did it take 5 days to arrest this man? He ran out the back door of the Neptune on April 12, and was arrested on April 17 ??!!! just curious as well as outraged!
This is hersay but I was told that he also tried to sell a handgun to another employee of the Neptune and
threatened the managers life.
GULFPORT DESERVES BETTER AND IT IS TIME WE CITIZENS DEMAND IT AND HOLD THOSE RESPONSIBLE ACCOUNTABLE!
Cherlene Willis
9:07 am on Wednesday, April 27, 2011
Nancy,
According to the 9 page police report, which is public record, Singer tried to sell an employee a bus pass for $30 and tried to sell a handgun for about $200 to $250 to another employee. As for the timeline of his arrest. Officers made contact with Singer via phone after he left the restaurant on April 12. Between April 12 and his arrest on April 17, Singer told officers, during two separate phone calls, that he was going to come to the station. On April 16th, Singer told an investigator that he "wanted to be cooperative and turn himself in."
Jennifer S
10:02 am on Wednesday, April 27, 2011
I think there would be very few servers left if drug testing was required and its kind of a bit extreme to expect restaurants to do background checks on all of their employees (especially considering there is often high turnover). The average server is paid somewhere between $3.50 and $7 an hour. They make a majority of their money from tips and if they are not somewhat charming, considerate and have a good memory, they aren't going to make very much money and/or stick around for very long. There is no doubt this guy is a crook, and the restaurant sounds like they did everything properly. Customers called in with complaints about someone stealing their credit card numbers, the restaurant researched, found the perpetrator and contacted the police. It probably took 5 days to capture this man because he was "resisting" police by evading arrest...maybe? Its unfortunate but there are scummy people everywhere and all we can do is be vigilant.
Nancy Kelley
10:29 am on Wednesday, April 27, 2011
Vigilance starts at the beginning of the hire. http://www.pcsoweb.com/ type in the person's name and there you have it His entire record. FREE for anyone who wants to know if they are hiring or in any way doing business with a criminal, in pinellas county.
It is a very SAD state of affairs to say that we would have few waitpersons in Gulfport if we did drug tests and or criminal background checks. What they are paid has nothing to do with their integrity and there are more terrific waitpersons in Gulfport than bad.
Excuses Excuses Excuses that is why we are called Goofyport, why people say there is too much rif -raf in town and it certainly does not help us to go forward.
I now see that he was trying to sell a gun, I also heard he threatened the managers life. Make all the excuses you want but he should not have been given the option of "phone calls" and they knew where he lived and should have picked him up sooner than they did. NO EXCUSES here.
Jennifer S
10:57 am on Wednesday, April 27, 2011
What if they committed the crimes outside Pinellas county? Pinellas county is not a terribly huge county and their website probably doesn't list crimes committed outside of the county.
I worked as a waitress for 5 years while in school and its a stressful job with crazy hours. Quite a few servers do indeed smoke pot. Also, drug tests and criminal background checks get expensive, especially when you have employees constantly coming and going.
As far as what they are paid, I was merely pointing out that they make basically nothing hourly, and in order to make descent money as a server, you need to be somewhat talented at it (charming, considerate and have a good memory and have some integrity). This tends to weed out the crappy servers too because they aren't going to be able to survive on $3 an hour.
As far as the cops not picking them up right away, how many police are on duty typically? What is the crime rate in Pinellas county? He's a nonviolent offender and so maybe not their top priority. I had someone steal and forge checks from me in Palm Beach County. The police knew who did it but were busy. They let her know they were going to arrest her and they did arrest her. They just didn't do it for a couple days. Perhaps, if we were willing to support our police agencies financially and not cut their budgets, they would be able to arrest people faster, but it sounds like this guy was evading the police and the police did capture him. That's what matters.
Nancy Kelley
11:20 am on Wednesday, April 27, 2011
What if they did commit crimes in Pinellas? There you have a resource to give you all the information you need FREE. This fellow committed crimes 6 different times over a 5 year period in Pinellas.Forgery, counterfeit, grand theft, drugs. He tried to SELL A HANDGUN to an employee he THREATENED the life of the manager .
A non violent offender? I guess that depends on what your interpretation of violence is, In my opinon it comes in many ways and does not have to be overt. I am not sure but as a council person you will probably know the answer to this: The police budget is our largest expense in Gulfport is that so?
Instead of speculating the reason for the delay arresting this criminal, perhaps you could ask the Chief why it took so long to apprehend him, when a handgun ( illegal I am sure) , a threat of violence and identity theft were involved.
Jennifer S
11:08 am on Wednesday, April 27, 2011
http://www.pcsoweb.com/ is not a particularly easy page to navigate and considering there are over 3000 counties in this country, no manager is going to go that much research to find out if their server ever broke the law.
Nancy Kelley
11:30 am on Wednesday, April 27, 2011
I am not particularly an intelectual, but I am intelligent enough to write a last name into the proper slot, first name next, sex and the race --submit and there it is! Not difficult at all.
Excuses Excuses Excuses! My head is now sufficiently bruised and I must make use of my common sense else where!
Jennifer S
11:39 am on Wednesday, April 27, 2011
Well, if you are implying I am a counsel member, you are mistaken. It is completely ridiculous to expect a restaurant manager to search the Pinellas county clerk of the court page to determine if their employees committed a crime in Pinellas county. Most people just don't have the time to do such research. I am sure the police were looking for this man, but since he didn't commit a violent act other than a threat, I very much doubt the police had 24 hour surveillance at his home or places he frequented.
I'm sure others will be very happy to have you share your "common sense" with them.
Jennifer S
11:41 am on Wednesday, April 27, 2011
Also, these are not excuses. This is reality. Perhaps the restaurant should hire retired folks with nothing better to do but come up with brilliant ideas such as your own and then implement them. Perhaps you can suggest this to the others you are going to share your knowledge with.
Daniel Hodge
11:41 am on Wednesday, April 27, 2011
There are positions of employment in which drug testing seems wise. Waiting tables is not one of them. There seems to a drug-testing mania these days which I am sad to see, especially with our archaric and moronic laws against marijuana. A reasonable background check is not a bad idea, though, as long as it doesn't completely discredit someone who has offenses in their past but has since moved on to a credible and productive life.
Nancy Kelley
11:47 am on Wednesday, April 27, 2011
I can not express how relieved I am that you are not who I thought you might be! I did have great respect for that particular council person. The website is very simple to use.
Rebecca
11:48 am on Wednesday, April 27, 2011
Shame on him!!!!
Nancy Kelley
11:57 am on Wednesday, April 27, 2011
Jennifer too bad for you that you discriminate against and have such a poor opinon of retired folks. However I am not retired.
Jennifer S
12:01 pm on Wednesday, April 27, 2011
Its one website out of over 3000. Maybe the Pinellas County Clerk of Court website is very easy to use, but as I said before it is 1 out of 3000! If we lived in Kentucky or North Dakota, maybe it would make sense. People that live in those places, tend to be from those places. Florida has people from everywhere. People are always moving here. If they are criminals, they could have committed their crimes anywhere in this country. You might catch 1 person out of a 1000 who committed a crime in Pinellas County at some point in their life, but that's not all that significant. Its not done because it is not effective. As I said, if you are so outrage, perhaps you should donate your time to looking up all of the servers and kitchen staff that work at Neptune Bar and see what you come up with. Perhaps you'll realize how futile it is...Sort of like trying to have a conversation with you.
Jennifer S
12:03 pm on Wednesday, April 27, 2011
Sorry...Maybe I shouldn't have used the word retired (I have no negative opinion of retired people. In fact, I look forward to being one one day)...Perhaps independently wealthy...no longer in the work force...Someone with free time...Unemployed and not looking for a paid position...
Jennifer S
12:14 pm on Wednesday, April 27, 2011
Very true Daniel. On many applications, it asks people to fill out if they have ever committed a crime. I believe most places take the applicants word on it. I'm not sure in how much more detail we can realistically expectant an employer to go that is trying to hire people that will be making $3.50 an hour plus tips. It is definitely a shame that this man was able to get a position where he would have access to people's credit card information, and this isn't the first I've heard of this sort of thing. People run scams at gas stations and ATMs too. I just think its our responsibility to check our credit and debit card statements to make sure we are not the victims of theft.
Nancy Kelley
12:41 pm on Wednesday, April 27, 2011
Not that I want the last word--but Jennifer, perhaps if you were the victim of this identity theft you would be proactive instead of reactive. Criminals that commit crimes are likely to commit them again. This fellow is from PA. yet he is mentioned 6 times on Pinellas county sherrifs website. Just saying, it takes no time and none of this might have happened here in Gulfport. It is a resource and it is free and it is easy and it is a responsible action to take to protect customers. After all the business owner is not paying the waitpersons salary ---the CUSTOMER is.
Jennifer S
12:50 pm on Wednesday, April 27, 2011
I think you're definitely trying to have the last word. That's fine. I have been a victim of identity theft. I already mentioned that. I am proactive. I don't use my card at places that are sketchy, I use cash and I check my accounts and I know what purchases are made on my cards and if something is fishy I look into it. I'm going to assume Michael Singer is not the only person that has ever worked at this restaurant and stick with my argument that checking all employees is too time consuming. Yes, the occasional criminal may be discovered applying for a job.
Douglas Hudson
6:13 pm on Wednesday, April 27, 2011
Nancy, You can't drive through a wall. You just have to STOP... give up... you're going nowhere here. Save your energy.
Nancy Kelley
6:31 pm on Wednesday, April 27, 2011
Yes Doug, I know . Keeps me on my toes!
Jennifer S
6:32 pm on Wednesday, April 27, 2011
The moment we want to believe something, we suddenly see all the arguments for it, and become blind to the arguments against it.
MARK WATSON
7:25 pm on Wednesday, April 27, 2011
Jennifer: You are talking to pessimistic people who probably have never been a server or managed a restaurant in their lives. Why do you think you will be able to reason with them? But I agree with you, its absurd to expect a restaurant to perform this type of pointless time consuming research.
Nancy Kelley
8:02 pm on Wednesday, April 27, 2011
Elementary my dear Watson, elementary.
Douglas Hudson
8:20 pm on Wednesday, April 27, 2011
Pessimistic? Pointless...research? How about the fact that these employees handle cash, liquor, and customers' credit cards, the things that can make or break a business. Hardly seems "pointless."
I have been a dishwasher, a server, a bartender, and also owned several restaurants and nightclubs in South Beach. I do know what I am talking about.
Why a restaurant owner or manager would not want to spend less than 5 minutes to check the background of a potential employee, I cannot understand. It's simple, it's free, and it takes a couple of minutes. If owners and managers hire honest employees from the start, maybe they could cut down on the turnover you mention.
You both make it sound like a restaurant has to hire whoever walks in off the street. I know some fantastic waiters and bartenders, and I think they could easily pass a criminal background check. (And, I think many of them would love for the owners to vet new-hires.)
MARK WATSON
9:04 pm on Wednesday, April 27, 2011
Pessimistic and perhaps paranoid? Just FYI, certain fast food restaurants and gas stations hire felons AND accept credit cards.
Nancy Kelley
9:53 pm on Wednesday, April 27, 2011
Duh!
MARK WATSON
12:38 am on Thursday, April 28, 2011
Its like dealing with a child? Its ok for a gas station to hire potential identity thefts but restaurants better not or you'll get the wrath of Nancy, but not really, because she just wants to complain and not actually solve anything. Better stay away from the kool aid. Am I right?
Nancy Kelley
8:46 am on Thursday, April 28, 2011
Mark we await your solution. How would Mark prevent a diner from getting their identity stolen while dinning out? How would Mark prevent a waitperson from trying to sell an illegal hand gun to another employee while on the job? How would Mark prevent an employee from threatening the life of his ex employer? What causes Mark to believe it is OK for gas stations to hire thiefs?
MARK WATSON
10:31 am on Thursday, April 28, 2011
Well, I am under the impression that there are bad people in the world that may try to steal my things or hurt me. I am not going to spend my life worrying about these people. I am going to protect myself. We are not going to stop waiters from stealing by searching one website. We are also not going to be able to make employees stop threatening each other by searching one website nor will we get "illegal handguns" off the streets from searching one website. Perhaps on the handgun issue, we should all write our Congresspeople and demand gun control laws? They seem to work for other countries, but here we are too convinced our country is going to turn on us and take all of our guns away. If that was too confusing for you and you are going to write something silly back, maybe I should just end this by saying, "Duh!"
Philip Penrose
12:34 pm on Sunday, June 26, 2011
Anyone remember cash? It's green and made of paper and cloth fiber. It spends well and once it's gone, it's gone. No records left behind - no identity theft. Give it a try. Works for me.
mtober
4:30 pm on Saturday, September 10, 2011
@patch--what's the status on this guy? Still in jail?
Cherlene Willis
8:08 pm on Saturday, September 10, 2011
Ms. Tober, good question. It looks like Michael Singer was released from jail on 6/30/11. You can view the the Pinellas County Sheriff's Charge Report here: http://www.pcsoweb.com/InmateBooking/SubjectResults.aspx?id=1450829. I'll try to get more information on Monday.
mtober
12:06 am on Sunday, September 11, 2011
...actually I think he may have been released to the State Dep't of Correctons (DOC)... let's hope.